Privacy Policy

Effective and last updated: 25 September 2026

1. Scope

This policy explains how Noticeboard Zimbabwe ("Noticeboard", "we", "us", or "our") collects, uses, shares, stores, and deletes information when you use the Noticeboard Zimbabwe Android or iOS app, our website, and related services. It applies whether you browse listings, create an account, publish content, contact another user, or use location and notification features.

2. Information we collect

Account and profile information

When you create or manage an account, we may collect your name, username, email address, phone number, password in protected form, profile photo, biography, business information, and account preferences. If you use Google Sign-In, we receive basic account details that Google makes available with your permission, such as your name, email address, profile image, and Google account identifier. We do not receive your Google password.

Listings, reviews, messages, and other content

We collect information you choose to submit, including business or place listings, descriptions, categories, prices, addresses, photos, reviews, ratings, favourites, enquiries, messages, reports, and support requests. Content submitted for public display may be visible to other users and search engines.

Location information

With your permission, the app may access your device's precise or approximate foreground location to show nearby listings, determine distance, place a location on a map, or help complete an address. We do not request continuous background location. You can deny or withdraw location permission in your device settings and still search by entering a location manually where available.

Photos and camera

When you choose to add a profile image, listing image, review image, or other attachment, the app may use the system photo picker or camera. We process only the photos you select or capture for that purpose. Camera and photo access can be changed in device settings.

Orders and payments

If you purchase a paid listing, promotion, or other service, we may collect order details, billing contact information, transaction status, amount, currency, and payment reference. Payments are processed by the selected payment provider. We do not intentionally store complete payment-card numbers or card security codes on Noticeboard systems.

Device, usage, and technical information

We may collect device type, operating-system and app version, language, IP address, timestamps, login and security records, crash or diagnostic information, pages or features used, search activity, and a push-notification token. Cookies or local storage may be used on the website and web version to keep you signed in, remember preferences, and protect the service.

3. How we use information

• Provide, operate, maintain, and improve Noticeboard Zimbabwe.
• Create and secure accounts, authenticate sign-ins, and recover access.
• Publish and manage listings, photos, reviews, messages, favourites, and orders.
• Show nearby results, maps, addresses, and relevant search results.
• Send account, security, service, enquiry, and optional push notifications.
• Process purchases and maintain transaction and accounting records.
• Prevent spam, fraud, abuse, unauthorised access, and policy violations.
• Respond to support, privacy, and legal requests.
• Comply with applicable law and enforce our terms.

We do not sell personal information. We do not use personal information for third-party behavioural advertising. Noticeboard may display public listings, sponsored placements, or promoted business content.

4. When we share information

Service providers may process information only to provide their contracted services and are expected to apply appropriate safeguards.

5. App permissions

• Location: used only while the app is in use for nearby results, maps, distance, and address selection.
• Camera and selected photos: used when you choose to capture or upload an image.
• Notifications: used to deliver service, account, enquiry, or selected update alerts.
• Internet access: required to communicate with Noticeboard and service-provider servers.

Permissions can be refused or withdrawn through your device settings. Some related features may then be unavailable.

6. Legal grounds and international processing

Depending on applicable law, we process information to perform our contract with you, with your consent, to meet legal obligations, and for legitimate interests such as operating, securing, and improving the service. Our providers may process information in Zimbabwe or other countries. Where required, we use contractual and technical safeguards for international processing.

7. Data retention

We keep personal information only for as long as needed for the purposes described above. Account information is normally retained while the account is active. After a verified deletion request, we aim to delete or de-identify account data within 30 days. Limited records may be kept longer where required for tax, accounting, fraud prevention, dispute resolution, safety, legal compliance, or enforcement. Encrypted backups may retain residual copies until their normal overwrite cycle. Public content may remain where another lawful basis applies, but will be removed or anonymised where reasonably possible.

8. Account and data deletion

We may ask you to verify account ownership before deletion. Deleting the app from a device does not by itself delete your account. You may also request deletion of specific content without deleting the whole account, subject to legal and operational exceptions described above.

9. Your privacy choices and rights

You may update many profile details in the app and control device permissions in system settings. Depending on applicable law, you may ask to access, correct, export, restrict, object to processing of, or delete your personal information, or withdraw consent. Contact us using the details below. We will verify and respond to valid requests within the period required by applicable law.

10. Security

We use reasonable administrative, technical, and organisational measures designed to protect information, including encrypted network connections where supported, access controls, authentication, and service monitoring. No internet transmission or storage system can be guaranteed completely secure. Keep your password confidential and contact us if you suspect unauthorised account use.

11. Children's privacy

Noticeboard Zimbabwe is a general-audience service and is not directed to children under 13. We do not knowingly collect personal information from a child under 13 without legally valid consent. If you believe a child has provided such information, contact us and we will investigate and delete it where required.

12. External links and third-party services

Listings may link to websites or services not operated by Noticeboard Zimbabwe. Their privacy practices are governed by their own policies. This policy does not control information you provide directly to a third party.

13. Changes to this policy

We may update this policy when the app, our practices, or legal requirements change. We will publish the revised policy at this same URL, change the “last updated” date, and provide additional notice in the app or by email when appropriate.

14. Contact us

For privacy questions, complaints, or requests concerning Noticeboard Zimbabwe:

Developer/data controller: Panashe Mavunga, operating Noticeboard Zimbabwe
Email: info@noticeboard.co.zw
Phone: +263 77 668 0845
Website: https://noticeboard.co.zw